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Shipping policy
Shipping & Delivery Policy
At Astrovidhimantra, we are committed to delivering your order quickly and securely. This Shipping & Delivery Policy outlines the timelines, charges, and conditions related to the shipment of products purchased through https://www.astrovidhimantra.com.
1. Order Processing
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Standard Orders: Processed within 2–4 business days of payment confirmation.
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Customized/Personalized Items: May take 7–10 business days for processing.
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Orders are processed only on business days (Mon–Sat, excluding public holidays).
2. Shipping Partners
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We ship orders through trusted courier aggregators such as Shiprocket and others etc and their delivery partners (FedEx, Delhivery, Bluedart, etc.).
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Once shipped, customers receive an SMS/email with tracking details.
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Tracking updates may take up to 24 hours to reflect in the courier’s system.
3. Delivery Timelines
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Domestic (India): 6–8 business days from the shipping date.
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Remote/Difficult-to-Serve Areas: May take an additional 4–7 business days.
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International Orders: Available for select countries. Delivery typically takes 10–20 business days.
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Customs duties and import taxes (if applicable) are the responsibility of the buyer.
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4. Shipping Charges
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Standard shipping charges apply unless free shipping is offered during promotions.
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Any remote-area surcharge will be displayed during checkout.
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For international orders, shipping fees are calculated at checkout based on weight and destination.
5. Packaging & Handling
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Products are packed securely to prevent transit damage.
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Fragile items such as gemstones, Rudraksha, and crystals are given extra cushioning.
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All parcels are sealed with tamper-evident packaging.
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Please refuse delivery if a package appears damaged or tampered with, and immediately contact us with photos/video proof at astrovidhimantra@gmail.com / connect@astrovidhimantra.com.
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6. Failed Deliveries
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If a delivery attempt fails due to incorrect address, customer unavailability, or refusal to accept, re-delivery costs will be borne by the customer.
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Astrovidhimantra is not liable for delays caused by courier partners, natural calamities, strikes, or events beyond our control.
7. Order Cancellations
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Orders may be cancelled within 1 hour of placing the order, provided they have not been packed or shipped.
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Once processing begins, orders cannot be cancelled.
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For cancellation requests, contact us immediately at astrovidhimantra@gmail.com / connect@astrovidhimantra.com with your Order ID.
8. Policy Updates
Astrovidhimantra reserves the right to modify or update this Shipping & Delivery Policy at any time without prior notice. The revised version will be effective once published on our website.
📩 For queries related to shipping and delivery:
Email: astrovidhimantra@gmail.com / connect@astrovidhimantra.com
Phone: +91 8451034718
Address: Astrovidhimantra, New Golden Nest, Bhayandar East, Thane 401105, Maharashtra, India